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ORDERING FROM KCI

KREBS CUSTOM DOES NOT SHIP INTERNATIONALLY

Ordering from Krebs Custom Guns is easy.  Really.  All you need to do is follow these simple steps:

Krebs Custom, accepts VISA, Mastercard, Discover, money orders, personal and business checks (as long as they're good), and even cash!!

Krebs Custom ships via USPS and UPS.  If you need to make other shipping arrangements, please contact us.

Some helpful hints on placing an order with Krebs Custom, Inc.:

1.  Before you place an order for a firearm, please ensure that a current, valid and signed copy of your FFL is on file with us.  You can mail it in, you can fax it in, or you can email it.  

Mail it to:

Krebs Custom, Inc.
1000 North Rand Road, Unit 106
Wauconda, Illinois  60084

Fax it to:  847-487-7778

Email it to:  support@krebscustom.com

Placing an order for a firearm online without providing a valid FFL within five (5) business days will result in order cancellation and a 10% restocking fee at Krebs Custom's discretion.

2.  You're free to call or fax in your orders, but by far the most convenient, fastest and easiest way to order will by through the website.

3.  For call in orders, have your credit card in hand; we accept Visa , MasterCard and Discover.

4.  Krebs Custom shipping charges work as follows:
Firearms and major assemblies have a flat shipping rate of $40.00 each and are shipped UPS Ground..
Accessories, parts and miscellaneous items have a flat rate of $10.00 per order.  This means that no matter how many parts you order from us at one time, the shipping cost will not exceed $10.00 for that portion of the order.

5.  Make sure you fill out ALL the information in the online shopping cart, including your phone number and the name of the FFL that you are using.

6.  We accept Visa, Mastercard, and Discover.

7.  Returns.  If you want to return an item you have five (5) business days from date of receipt to do so.  To do so:
Call us and obtain a return authorization number (RA).  If you don't get an RA, and you send an item back to us, we'll take it - but you'll be charged a 20% restocking fee.  We don't want to do that, you don't want us to do that, so please call and get the RA number before returning an item!   We will only issue an RA number if the item was not as advertised; not what you ordered; or defective. 

8.  Legal:  Don't ask us to do anything illegal.  We won't.  All federal, state and local laws apply - and that includes the NFA.

9.  Finally - thank you for your business and your continued support.

Please call (847) 487-7776 if there are any questions about ordering. 

KREBS CUSTOM DOES NOT SHIP INTERNATIONALLY 

Krebs Custom
1000 Rand Road, Unit 106 Wauconda, IL  60084
Ph:   847.487.7776
Fax:  847.487.7778
support@krebscustom.com

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